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How Brendan Shanahan Can Avoid Failure as NHL Head of Discipline

I don't want to feel bad for this guy's new job, but unless he makes some changes, I have no choice. (Photo by Bruce Bennett/Getty Images)

I feel bad for former New Jersey Devils winger Brendan Shanahan.  That's an admittedly strange feeling to have for someone who's had a long, successful career doing something they love.  However, it's what keeps popping up when I realize that Shanahan will be the NHL's Head of Discipline.  The move was announced way back in June, so it's not really news; but I still have sympathy for what his new job will entail.

First, it's because he's following Colin Campbell, who has served in this position for 13 years.  He deservedly does not look good in the eyes of many hockey fans.  His judgments were sadly best described as a Wheel of Discipline.  Some incidents were punished appropriately, while other similar incidents would get less or more severe judgments with little reason explaining the decision process.  If it made sense to Campbell, he surely didn't explain it well to media, fans, NHL players, or team executives.  His perceived credibility seemingly declined with every decision. On top of that, Tyler Dellow discovered evidence suggesting that Campbell's reign was certainly biased - further cementing his lack of credibility.  When Scott Burnside properly argues the resignation was a good idea, it's a big sign that Campbell really needed to step down. That's hard for Shanahan since he's following someone who - from my standpoint - did a poor job in terms of disciplining players.  Anything he tries to learn from the previous regime could very well backfire on him.

Second, Shanahan being hired can certainly be seen as just another example of the "Old Boys Network" working in the league.  Please read Derek Zona's post about how NHL and team management has been a closed loop for the most part at Copper & Blue. Now that you have, ask yourself: Why else would Shanahan have been working in the NHL other than that he's been a player for so long?  I'm not saying he's unqualified (Does being VP of Hockey and Business Development really help out in a disciplinary function?) or he can't learn to do this job (though given that Campbell was the predecessor, that may be more difficult).  What I am saying is that he's a "hockey guy" hired by other "hockey guys" to punish "hockey guys."  This perception is real and it hurts his credibility before he has had the chance to do anything. That may be fine in other positions, but it can undermine his authority or his judgment as a punisher of said "hockey guys" in his new job. 

Between these two points, the challenge of disciplining players for violating the rules only becomes more difficult.  And plenty of attention will be paid to how Shanahan does this job.  He will be compared to Campbell - unfavorably or otherwise - when he makes a decision.  I feel bad for him.

However, I write this not to pity the former Devil; but as a springboard to help him out.  I think there are at least three sensible (and hopefully possible) suggestions he can implement to improve league discipline, separate himself from the previous Head of Discipline, and avoid totally failing in his new job.

Star-divide

The first suggestion for Shanahan is to hire someone outside of hockey in an advisory.  The biggest concern from the Campbell was his credibility. Between the seemingly random lengths and fines for various incidents and the e-mails Dellow found all can suggest that he played favorites to a point.  Shanahan must avoid the same and the easiest way to do so is to bring in someone outside of the game who understands disciplining personnel and can interpret and define regulations. This could be someone from the aerospace field, law, automotive businesses, or wherever. It just needs be someone who doesn't know the players or the team personnel personally and won't be biased for or against them.   While the decisions may be up to Shanahan, the advisor can look at an incident with lesser bias for the player, compare it to the current rules in place, and at least offer their recommendation to Shanahan.  This would certainly help his decision making.

An advisor - or a group of them - would be very beneficial for this second suggestion: establishing a framework of discipline.  The NHL rulebook does bring up suspensions for multiple violations of certain rules such as Rule 48 for illegal checks to the head.  However, Rule 28 for supplementary discipline, which I presume means any discipline for Shanahan to decide, is unfortunately general and somewhat vague.  Section 18.3 and 18.4 of the CBA goes into some detail about the disciplinary process; but there's little in the CBA about determining length outside of performance enhancing substances (Section 47.7). Unless there's something else I'm missing, there's no formal framework among the league's rulebook or CBA that spells out supplemental penalties - just the process and how it's carried out. No wonder Campbell's rulings seemed so random.  There was nothing requiring him to stay consistent.

This is something Shanahan can take care of, at least within the league.  It doesn't have to be perfect, but he can create a recorded framework that spells out what the minimum penalties are for a player who commits an act that requires supplemental discipline.  For example, if someone violates Rule 48 and requires supplemental discipline, a minimum penalty could be in place as to ensure there's some cost to the player and/or team.  Should the incident be seen as more severe upon review, the punishment can be increased as decided upon. This would create a system of what punishments are at hand should someone get called for an "Attempt to Injure" or goes knee-on-knee or whatever else. This can be communicated more easily to every team and player in the league such that there's little doubt over what will happen should someone "cross the line." This will make assigning discipline easier as Shanahan would have something to work from to come to more consistent decisions regardless of the player, team, or result (e.g. injury) involved.  Effectively, it's no longer a "Wheel of Discipline" but an actual system of discipline.

The best part about such a system is that it can be improved.  Surely, there will be outcry over a violent incident that isn't punished harshly enough.  Instead of just assuring people that things will be different, the framework can be updated accordingly.  It can even be a point of public announcement: "In light of this incident, it's agreed that committing X will carry a minimum suspension of Y games."   Should there be a common finding among review, then harsher penalties can be linked to certain thresholds.  Those can change as needed as well.  If there's one major fault from Campbell's position is that it didn't seem there was a system in place. Shanahan can rectify that by putting one in.  Having advisors to help develop clear guidelines or provide additional perspectives on certain incidents would only benefit the creation of such a system.

This leads to a third suggestion: review past incidents that required supplementary discipline.  Perhaps Shanahan has done this or perhaps he's not able to do this so far (but maybe some advisors can), but it's to his advantage to review what Campbell had to look at. This will only prepare him for what to expect but given his new job, he can look at it from the league's perspective.  It's this sort of review that will allow him to realize what Campbell did right, what he did wrong, and what to learn from each situation. In absence of a system, this will prepare him best for what to expect in 2011-12. Of course, this should not be done in place of establishing a system. This would be beneficial, if not necessary, for the process inputting together an actual system of discipline as well. 

I fully admit that these may be untenable suggestions.  Perhaps Shanahan is not in a position to hire personnel for his job. The union or someone else in the league could have a problem with developing a system for supplementary discipline outside of the rules and the CBA.  There could be all sorts of other obstacles.  Still, it's on Shanahan to at least try to pick up the pieces from the mess Campbell left behind.  I feel these three suggestions would help him out greatly to do just that while strengthening league discipline by way of consistency and clarity.    

I now turn to you, the reader.  Do you think these three suggestions would help him out? What other suggestions would you make for Shanahan given his new role in league discipline?  Please leave your answers and other relevant thoughts on this matter in the comments. Thank you for reading.

Comment 16 comments  |  1 recs  | 

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Naming one person as “Head of Discipline” is a mistake to begin with. It should be done by a group. 3-5-7 people whatever the number. Having one person solely responsible is setting them up to fail.

You bring in:
one hockey guy ex-player(i.e Shanahan)
one player association rep
one referee rep
one league office guy
one third party rep (like you suggest John. someone from outside)

Now you have a Discipline Committee. They still might make mistakes, But it should eliminate bias accusations. Plus you eliminate one person from taking all the blame.

Another idea for a third party or someone outside of hockey along with those mentioned above could be ex-athletes from other sports.

Another idea could be have a tier system
1st tier is a group of three “Hockey People” (ex-player, referee, league office person)
2nd tier Three non Hockey People

1st tier qualifies the infraction. (Did it violate a rule Yes or No if Yes, was it a accident, blatant or Severe etc.)
2nd tier implements the penalty.

by NJDOhio on Aug 21, 2011 4:51 PM EDT reply actions   1 recs

Good stuff here Ohio.
My only hope is that the process is very clearly laid out for each and every infraction. With Campbell, it seemed too often that the reasoning was haphazard, vague or otherwise of little value in determining the actual reasons for the suspension (or lack thereof). Answer questions we (media, fans) have, such as ‘Does the implementation of a Game Misconduct for the infraction count towards any further discipline?’ ‘How much does the result (injury) effect further discipline?’ ‘Is there a differently-weighted system in place for the Playoffs versus the Regular Season?’ and so on.
The biggest thing Shanahan needs to show is Clarity.

by Skuba7 on Aug 21, 2011 5:11 PM EDT up reply actions  

I find the concept of a “Disciplinary Committee” appalling. In every other major sport, one person holds the authority and it seems to work just fine.

How would such a committee operate? Is it “majority rules” on any particular situation, with the panel of judges voting on a punishment and the one receiving the most votes winning? Do they have to negotiate to a consensus, like a civil/criminal court jury? Does a “sub-panel” get drawn from a hat on a particular situation and they get to rule? Lots of questions, and each one fraught with peril.

Where will the consistency come from if you have a bunch of judges all with their own say? Instead of one person who would explain why he made (or didn’t make) a decision, you’ll have a bunch of people each arguing for their own opinion. Would a controversial suspension be followed by some members of the panel saying “I didn’t vote for that” and a blame game going around? Would the multitude of voices and whichever system you pick from the previous paragraph lead to inconsistent justice?

Finally, keep the non-hockey people out of this. Sure, it sounds wonderful to have “an independent point of view” within the process…. but why is it necessary? We’ve heard screaming for years about how the NHL has tinkered with its product to “try and expand the fan base” with mixed results — sometimes the changes alienate more fans presently a part of the base than it draws new ones. Why would a particular layperson have an improved point of view to infractions and their seriousness when they won’t have the experiences to understand what was going on outside of television replays?

….

My complaint with Colin Campbell was twofold. First, the whole “Wheel of Justice” mentality where there didn’t seem to be any consistency. Second, the lack of public explanation as to why a particular punishment was (not) issued. My problem wasn’t the system, it was the man chosen to operate the system. I see no reason why Brendan Shanahan can’t be a perfectly compentent “Czar of Discipline” if he simply avoids the (in)actions that led to the aggravation over his predecessor.

by acasser on Aug 21, 2011 9:02 PM EDT up reply actions   1 recs

In every other major sport, one person holds the authority and it seems to work just fine.

Does it?

Is it "majority rules" on any particular situation, with the panel of judges voting on a punishment and the one receiving the most votes winning?

Yes

Do they have to negotiate to a consensus,

I’m sure there would be discussion. But I would imagine a drawn conclusion would be time sensitive. Plus I would implement clear concise structured guidelines (for a lack of a better word) Decisions would be made on yes or no questions.

Does a "sub-panel" get drawn from a hat on a particular situation and they get to rule?

I wouldn’t draw them from a hat. I’d imagine, they would apply, interview and be hired. Or in the case of say ex-player or PA rep voted on by the players maybe.

Would a controversial suspension be followed by some members of the panel saying "I didn’t vote for that" and a blame game going around?

I imagine finger pointing wouldn’t be tolerated and would probably lead to being terminated.

Why would a particular layperson have an improved point of view to infractions and their seriousness when they won’t have the experiences to understand what was going on outside of television replays?

Right!!!! That should be policy. Tell every fan and reporter to shut their trap because they are layman and don’t have the experiences to understand what is going on. Problem solved.

….

It may not be the best idea. Some things could be worked out or tweaked. This is a sport but its also a business and these decisions effect thousands if not millions of dollars. You keep the committee(s) small I’d say 3 people. The decisions would have to be made in 1-3 days id imagine.

One thing I’m not even sure about and to lazy to research is how does the appeal process work currently? For all I know it already goes to a committee. Maybe someone else knows.

On the other hand why hire three or more people to do a job one person could do. But then again we have seen how that worked already.

As far as hiring someone outside of hockey. I think the idea is you pull from someone out side the sport. No internal connections. Hasn’t played, coached, worked with or has relatives playing in five different teams for example. Once they are hired they are no longer a outsider. Of course you hire someone smart with just a different perspective.

by NJDOhio on Aug 21, 2011 10:26 PM EDT up reply actions  

Just to add to my thought. If I was the commissioner. I would not put one person in charge of making these calls. I’d probably hire a group of probably three and it would be a ex-player, a ex-referee and someone from outside the NHL.

by NJDOhio on Aug 21, 2011 10:51 PM EDT up reply actions  

My name is slackdog and I approve of this message.

There is nothing quite as satisfying as out running security after you've punched out a Flyers fan!
"I was in the moment, and the moment said smack you." - Bruce Willis

by slackdog_rm on Aug 21, 2011 11:37 PM EDT up reply actions  

I find the concept of a "Disciplinary Committee" appalling

I cannot get behind this viewpoint. If I’m in the situation where I may or may not be punished for something Ive done, Id much rather have a group of 12 making a decision rather than one. The slightest bit of bias can be upheld easily in one person, not so simple for that to happen with a large group. While Im not advocating a group of 12 for the NHL, but having each ‘side’ represented in a group makes sense to me. One rep from the NHLPA (not only to vote or give their opinion of the play, but also to relay back to the players themselves exactly went into the final ruling), one rep from the NHL (in this case, Shanahan) and at least one person from outside (once a concrete ‘tiered system’ is in place) to interpret the written rules and give the ‘ok’ that the result is just.

by Skuba7 on Aug 22, 2011 11:57 AM EDT up reply actions  

I think this is a fantasic idea. A group would be able to minimize bias as well as get multiple viewpoints.

Devils in my heart! Devils in my mind! Devils in my eyes! Devils until I die!
In Lou We Trust - The New Jersey Devils SBN Blog

by John Fischer on Aug 22, 2011 1:37 PM EDT via mobile up reply actions  

When Scott Burnside properly argues the resignation was a good idea, it’s a big sign that Campbell really needed to step down.

Sick Burn

Hell on Ice/In Lou We Trust/Twitter
Talking toilet, you may call me Jane.

by Kevin Sellathamby on Aug 21, 2011 6:28 PM EDT reply actions  

The primary thing is transparency

I still think Campbell could have had good reasons for his inconsistnecies (stifles laugh), but because he didn’t tell anyone why we were forced to draw our own conclusions. And they didn’t look good.

by Hillbutton on Aug 22, 2011 4:26 PM EDT reply actions  

Shanny needs 3 things to be successful. He needs consistency, transparency, and adherence to the rules. If he or anyone else shows those 3 things, one person can and will be very effective as head of discipline. I always found it ironic that the man who was head of discipline had no discipline as a player.

There is nothing quite as satisfying as out running security after you've punched out a Flyers fan!
"I was in the moment, and the moment said smack you." - Bruce Willis

by slackdog_rm on Aug 22, 2011 5:49 PM EDT reply actions  

I’m leery of that irony; hence, my reference of Derek’s “Old Boys Network” post. My fear is that he’s going to hold back on judgments or adjust them based on his own past as a player.

Devils in my heart! Devils in my mind! Devils in my eyes! Devils until I die!
In Lou We Trust - The New Jersey Devils SBN Blog

by John Fischer on Aug 23, 2011 9:21 PM EDT up reply actions  

I overwhelmingly agree that these steps would improve upon the current system. That said, I’m not sure Shanahan has the authority to do this:

It doesn’t have to be perfect, but he can create a recorded framework that spells out what the minimum penalties are for a player who commits an act that requires supplemental discipline. For example, if someone violates Rule 48 and requires supplemental discipline, a minimum penalty could be in place as to ensure there’s some cost to the player and/or team.

Instituting a minimum suspension would in essence, change the playing rules (a major penalty and a game misconduct under Rule 48 would now become a 2 game minimum suspension, or whatever). Doing so would require the Board of Governors to vote and approve the minimums. Now, I’d argue that there’s a clear need to establish internal guidelines, but the problem with internal guidelines is that they don’t communicate to the team what the criteria are. Maybe the BoG should approve minimum suspensions, but I’m not sure Shanny has the authority to do this unilaterally.

I’d also add, that Shanahan should be issuing a press release after making a ruling, clarifying the aspects he (or, preferably, his team) considered in arriving at their decision, and how the saw the play*. I think doing so would help players and teams understand the criteria upon which a play will be evaluated.

*I ref minor hockey (mostly Midgets and Adult hockey, but also other stuff). If you’re the captain of a team, and you’re on the bench, we might look at the same play, and see it differently. There are a number of factors that can cause this:

1) More often than not, our view is going to be different, so while it looked like a hook to you, my vantage point may have been better or worse, which influences my decision.
2) Everyone is biased, and these are rarely black and white calls. On a knee to knee hit, you might argue that his shoulder is positioned to make shoulder contact, whereas I might focus more on knee position I find questionable.

Reasonable people can look at the same play and see it completely differently. Understanding what the league is focusing on can help the suspension process grow from a mostly punitive process, to one that is educational for players and teams.

In any case, great post!

I am a hockey fan first, and a Caps fan second.

by iwearstripes on Aug 22, 2011 5:57 PM EDT reply actions  

Thanks, these are good points.

You are likely very correct that Shanahan may not be able to put together some kind of framework of minimum penalties. I would imagine the PA would cry foul, but now that you mention it, the league may not want Shanahan to do just that. That said, I would think internal guidelines would be a massive step forward from whatever Campbell was doing.

Issuing a press release explaining the decision is another good suggestion that he can likely do right away without interference. It could overtime create the basis for a framework. I do understand that different interpretations can/will lead to different interpretations; but Campbell seemingly ruled in that way and left everyone involved unhappy. I think drawing some lines in the proverbial sand can help in that regard, and a public explanation would definitely establish that at the minimum.

Devils in my heart! Devils in my mind! Devils in my eyes! Devils until I die!
In Lou We Trust - The New Jersey Devils SBN Blog

by John Fischer on Aug 23, 2011 9:20 PM EDT up reply actions  

very nice job on this article :)

Let Us Go, Islanders! (Ever notice how strange that sounds without the contraction?)

by TheMetalChick on Aug 22, 2011 9:40 PM EDT reply actions  

Thanks.

Devils in my heart! Devils in my mind! Devils in my eyes! Devils until I die!
In Lou We Trust - The New Jersey Devils SBN Blog

by John Fischer on Aug 23, 2011 9:21 PM EDT up reply actions  

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